Shipping and Delivery Policy
At Green Garden Nursery, we aim to deliver your plants and gardening products safely and promptly. Below is an overview of our shipping and delivery process.
1. Order Processing
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Locations
We currently ship across India. Delivery to certain remote areas may take longer, depending on the shipping provider’s availability.
3. Shipping Charges
Shipping charges are calculated based on the destination and weight of the order. All shipping costs will be displayed at checkout before completing your purchase.
4. Delivery Time
Delivery times vary by location:
- Local Deliveries: 2-5 business days.
- National Deliveries: 5-10 business days, depending on the destination.
Please note that delivery times are estimates and may be affected by external factors such as courier delays, weather conditions, or high order volumes during peak seasons.
5. Order Tracking
Once your order is shipped, we will provide you with a tracking number via email, so you can follow your order’s journey.
6. Shipping Issues
If your order is delayed, damaged, or lost, please contact us at Admin@greengardennursery.in with your order number and issue details. We will work with the courier service to resolve the issue.
7. Undeliverable Packages
In cases where the package cannot be delivered due to an incorrect address, absence of recipient, or refusal to accept the order, the customer will be responsible for the return shipping fees and the cost of reshipping the order.
8. Contact Us
For any questions or concerns about shipping and delivery, please contact us:
Green Garden Nursery
Email: Admin@greengardennursery.in
Website: https://greengardennursery.in